Terms & Conditions

Tickets are valid for the date specified only and are non-transferable and are non-refundable.

The admission time specified on tickets is provided to assist in the flow of visitors to the exhibition and to prevent over-crowding. If you arrive at the exhibition outside of the time specified on your ticket, you may be asked to wait until space becomes available in the exhibition to allow you to be safely admitted.

Details of the content of the exhibition may change from that advertised without notice, and no refunds will be given if this occurs.

In the event that the exhibition is cancelled, refunds of the face value of the tickets will be given.

The exhibition organisers reserves the right to refuse admission and to eject visitors in reasonable circumstances (if, for example, the visitor is, or considered likely to, create a unacceptable health or safety risk, cause security concerns, or behave in an manner inappropriate to the nature and environment of the exhibition).

Concessionary tickets are available for children under 16 years of age. A family ticket is available for up to two adults with up to three children. All children under 16 years of age must be accompanied by a responsible adult. Any child under 16 years of age who is not accompanied by a responsible adult will not be admitted to the exhibition.

Dogs will not be admitted to exhibition unless they are guide dogs.

Smoking of any kind is not permitted in any part of the exhibition venue.

The interior of the exhibition venue is level and step-free. Access in to the exhibition venue from the street-level footway is by way of two small steps. If you have any special access requirements please contact the exhibition organisers prior to your visit by using our Contact web page.

On arrival at the exhibition you will be required to provide the name and booking reference number provided at the time of purchase of your online order and to provide the payment card used to purchase online tickets on this website. The exhibition organisers reserves the right to refuse admission if the correct booking reference and/or payment card is not produced.

No ticket may be resold without the prior written consent of the exhibition organisers. If any person attempts to enter the exhibition with a ticket that has been resold without the written consent of the exhibition organisers, then entry to the exhibition will be refused and no compensation will be payable to that person by the exhibition organisers.

The exhibition venue is private property, as are the artefacts on display in the exhibition, and much of the material is protected by copyright. No photography or filming is, therefore, permitted in the exhibition without the written permission of the organisers. The exhibition organisers (and those to whom the exhibition organisers have granted permission) may photograph or film activities in the exhibition which may feature visitors. Entry to the exhibition is deemed acceptance of this and that visitors therefore agree that any such images and footage may be used by the exhibition organisers (and those to whom the exhibition organisers have granted permission) and that that the copyright of any such images and footage rests with the exhibition organisers or those to whom the exhibition organisers have granted permission.

The personal information you provide will be processed and stored only for the purposes for which it is being provided and for providing you with updates related to this web site and the exhibitions featured hereon. Personal information provided for the purposes of purchasing tickets will be used for the processing of those orders for those tickets. Personal information provided in the course of correspondence about Captain Fryatt or the exhibition or this web site will be used only for the purposes of that correspondence or in a way agreed during the course of that correspondence. No personal information provided by you will be communicated to, or used by, any third-party for any purposes other than for the processing of orders for tickets unless, during the course of correspondence, you provide your express permission for it to be so communicated and used.

Historico is committed to respecting copyright and other intellectual property rights. We make every effort to protect Historico's copyright and pay attention to and respect and give credit for copyright in any third party material.

Once your online order has been processed you will receive an email confirmation to the email address you have provided. It is your responsibility to check, prior to submitting your order, that the information you have provided with your order in respect of your online ticket requirements is accurate.

Historico is only responsible for issuing online tickets in accordance with the information you have provided. It is your responsibility to check your tickets as soon as they are received as mistakes cannot always be rectified.

You can pay for your order by Mastercard, Visa, Amex, or Discover. After processing your payment by credit card, Historico does not retain your card details which means you will need to resubmit this information when you place a further order on this website.

This web site uses a company called Stripe Payments UK Limited to process online payments, who use the latest in secure encryption to make sure your details are kept safe. If you wish to find out more about Stripe you can visit their website at www.stripe.com. When you complete an order and provide your payment details, relevant information is sent to your credit card provider. They will check that the address, postcode, card holder name and CV2 code (the last three digits on the signature strip at the back of your card) match with their records. Your credit card provider will then authorise or reject the transaction based on this checking.